Refund & Cancellation Policy

Refund & Cancellation Policy

The Organization for Medical Security and Response Cooperation (OMSRC) is committed to maintaining transparency, professionalism, and fairness in all administrative, coordination, and operational support activities.

Administrative Processing & Documentation Support

Payments submitted for emergency leave processing, documentation review, verification services, humanitarian support activities, administrative coordination, or related OMSRC operational support services are generally considered non-refundable once processing or review has commenced.

Cancellation Requests

Applicants or contributors may request cancellation of a submission before processing has officially begun. Cancellation requests must be submitted through official OMSRC communication channels together with the relevant reference information and supporting details where applicable.

Refund Review

Refund requests are reviewed individually on a case-by-case basis. OMSRC reserves the right to approve, decline, or partially review refund requests depending on:

  • the stage of processing,
  • administrative work already completed,
  • operational or coordination costs incurred,
  • verification activities already performed,
  • and the nature of the request.

Duplicate or Incorrect Payments

If a payment was submitted incorrectly, duplicated in error, or if there are concerns regarding a payment or transaction, applicants or contributors should contact OMSRC immediately with proof of payment and transaction details for review and assistance.

Processing Time

Approved refunds, where applicable, may require several business days to process depending on the payment provider, banking institution, and transaction review procedures involved.

Reports, Complaints & Refund Assistance

For refund requests, complaints, payment concerns, reporting issues, or administrative support inquiries, please contact OMSRC through the official communication channels below:

Organization for Medical Security and Response Cooperation (OMSRC)
🌐 www.omsrc.org
📧 contact@omsrc.org
📧 report@omsrc.org

Policy Updates

OMSRC reserves the right to update, modify, or revise this Refund & Cancellation Policy at any time in order to maintain operational standards, transparency, service compliance, and organizational integrity.